Returns Policy

Return Policy for SAOR Skin

 

At SAOR Skin, our primary goal is your satisfaction with our skincare products. If you are not completely satisfied with your purchase, we are here to assist you. Please read our return policy carefully:

 

1. Eligibility for Returns

 

You may be eligible for a return under the following conditions:

- You are not completely satisfied with the skincare product(s) you purchased from SAOR Skin.

- The product(s) are unused, in their original packaging, and in resalable condition.

- You contact us within 30 days from the date of purchase to initiate the return process.

 

2. Return Process

 

To initiate a return, please follow these steps:

- Contact our Customer Support team at info@saorskin.com to request a return.

- Provide proof of purchase, such as your order number or receipt.

 

3. Returns of Unused Products

 

If you are returning unused products that meet the eligibility criteria mentioned in Section 1, we will offer you the following options:

- Exchange: You can exchange the product(s) for another item of equal or lesser value. Any price differences will be handled accordingly.

- Refund: If you prefer a refund for the returned product(s), we will process a refund to the original payment method used for the purchase.

 

4. Returns of Used Products

 

If the skincare product(s) has been used, a partial refund will be granted at the discretion of SAOR Skin. The amount of the partial refund will depend on the condition of the returned product(s) and will be determined on a case-by-case basis.

 

5. Return Shipping

 

You are responsible for the cost of returning the product(s) to SAOR Skin. Please ensure that the product(s) are securely packaged and adequately protected during transit. We recommend using a trackable and insured shipping method to ensure the safe arrival of your return.

 

6. Lost in Transit

 

SAOR Skin is not responsible for returns that are lost in transit. We advise you to retain proof of shipment and tracking information when returning products to us.

 

If you have any questions or concerns regarding our return policy, please contact our Customer Support team at info@saorskin.com. We are here to assist you and ensure your satisfaction with SAOR Skin products.

 

Thank you for choosing SAOR Skin. Your satisfaction is important to us, and we appreciate your trust in our skincare products.